12/19/2023 0 Comments Zoom phone basicZoom released its product package after competitors Microsoft and Cisco released similar bundles for Teams and Webex, respectively. " are spending arguably four or five times as much as they need to." Zoom One packages video meetings, phone calls, chat and digital whiteboarding into a single product. "I've talked to a lot of companies that want to consolidate those down to one vendor," Kerravala said. As a result, it's not unusual to find companies using Zoom for video, RingCentral for phone calls and Slack for chat. The pandemic forced companies to buy collaboration services quickly from multiple vendors. Zoom One hits the market as companies look to consolidate their communication services around a single vendor, according to Zeus Kerravala, analyst at ZK Research. "It was clear that introducing new packaging like Zoom One was the next step in the company's evolution," he said. ![]() The combined offering reflects the company's aim to evolve from a video conferencing company to a collaboration platform provider, Zoom president Greg Tomb said in a statement. The move could save businesses money if they had previously subscribed to Zoom Phone and Zoom Whiteboard services separately. In June, Zoom started selling Zoom One plans that replaced the company's video meeting licenses.
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